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Nampak's strategic goal is to develop and diversify as a European plastic packaging business while delivering sustainable solutions which support clear stakeholder returns.

Quality Management System
The company's commitment to quality is confirmed by the adoption of a quality management system that conforms to both the requirements of BS EN ISO 9001:2008 as well as customer and legal requirements. Overall quality objectives are set at the annual management review and executed by department managers through to functional departments, teams and individuals.

Training & Empowerment
Nampak recognises that the competence and skills of its people requires continuous development through both training and empowerment, and that this is the responsibility of management at all levels.

Efficiency and Profitability
Nampak understands that by continuous improvement of its processes and products it can ensure the highest level of quality. The resultant cost-effectiveness and profitability are determined by our ability to achieve customer satisfaction.

Shared Responsibility
Nampak's ultimate responsibility for quality within the business rests with the Managing Director; however, its entire staff contingent shares this responsibility by following agreed procedures.

Resources
Nampak recognises that one of the key responsibilities of management is to provide the appropriate resources that enable the achievement of our objectives.